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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kasi sloley

Kasi sloley

October 18, 2024

5  out of  5
rating by Kasi sloley
"amazing experience satisfied with the help received by luis chausa"
We responded:
"Kasi, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Brian"
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Jessica Rojas

September 30, 2024

5  out of  5
rating by Jessica Rojas
"The staff is very attentive and friendly. Excellent service. 100% recommended."
We responded:
"Jessica, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Brian "
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Carlton Mack

September 27, 2024

5  out of  5
rating by Carlton Mack
"I would like to send an extra special thank you to Jen at the East Hartford location she is truly a wonderful person and has superior customer service skills, she is always helpful, kind, and polite thank you for making things simple."
We responded:
"Carlton, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Brian "
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April Mac

August 21, 2024

5  out of  5
rating by April Mac
"Excellent experience from onboarding to customer support once an existing customer, very fair prices too."
We responded:
"April, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business! - Brian "
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Dawn Jones

August 21, 2024

5  out of  5
rating by Dawn Jones
"I'm extremely happy with Leigh. She's very knowledgeable and always helpful. She's one of the reasons I stay with State Farm."
We responded:
"Dawn, I am so happy to hear about your great experience with us, and Leigh in particular. She is the best! Thank you for taking the time to share. We appreciate you! - Brian "
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Julio Rodriguez

July 24, 2024

5  out of  5
rating by Julio Rodriguez
"Leigh is amazing! Every time my wife and I come to this office, she is incredibly helpful. We will always come here!"
We responded:
"Julio, we sincerely appreciate you sharing your experience with us! We're here to help and look forward to serving you again soon. - Brian "
Profile photo of Danielle St.Amand

Danielle St.Amand

July 24, 2024

5  out of  5
rating by Danielle St.Amand
"Leigh was such a great help. Everyone at the office is super helpful and kind."
We responded:
"Danielle, I’m happy to hear Leigh took such great care of you. My team and I will always strive to leave you with a wonderful customer service experience! - Brian "
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Meg Ferris

July 18, 2024

5  out of  5
rating by Meg Ferris
"Brian and his team have been wonderful! We have car insurance with State Farm for many years and I highly recommend Brian and his staff for your insurance needs. They are very professional,helpful and kind."
We responded:
"Meg, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day! - Brian"
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Juan morales

July 17, 2024

5  out of  5
rating by Juan morales
"Excelente servicio y profesionalismo de Luis Chausa, les recomiendo preguntar por él."
We responded:
"Hola, ¡los amables comentarios que nos has brindado son música para nuestros oídos! Gracias por tu negocio continuo. Trabajaremos duro para su negocio cada día. - Brian "
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Endy Almonte

July 1, 2024

5  out of  5
rating by Endy Almonte
"Buenas tarde le recomiendo a Luis Chausa muy profesional me atendió super bien y me explicó todo"
We responded:
"Endy, ¡La recomendación de nuestro negocio nos trae a mi equipo y a mí una alegría infinita! - Brian "
Profile photo of Maximina Rios

Maximina Rios

June 7, 2024

5  out of  5
rating by Maximina Rios
"Gracias a Luis A chausa por su exelente servicio gracias muy contenta con mi nuevo seguro"
We responded:
"Hola, ¡te mereces una experiencia de primer nivel siempre! ¡Gracias por compartir comentarios positivos con mi equipo y conmigo! - Maximina "
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Andy

May 30, 2024

5  out of  5
rating by Andy
"I received excellent customer service today, with a quick turnaround exceeding my expectations. I was treated with professionalism throughout. I highly recommend contacting State Farm Insurance."
We responded:
"Andy, thank you so much for your kind review and recommendation! Our team takes pride in delivering top-notch support to our customers. - Brian "
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cheryle tyson

May 23, 2024

5  out of  5
rating by cheryle tyson
"This agent Lee, was so kind to us . Lee went above and beyond to get us affordable insurance for our car and home,she is so friendly and funny she made us feel real comfortable with her. Kudos to this agency I would recommend her agency any given time very professional even the receptionist unlike other agencies."
We responded:
"Cheryle, our goal will always be to leave you with a satisfying experience! The best compliment my team and I can get is being recommended to others! Thank you for taking the time to share this awesome feedback about Lee! - Brian "
Profile photo of Devin Most

Devin Most

April 29, 2024

5  out of  5
rating by Devin Most
"Brian Busam is an exceptional State Farm insurance agent who provides unparalleled service. With his expertise and dedication, he ensures that clients receive the best coverage tailored to their needs. Brian's commitment to excellence sets him apart as the top choice for insurance solutions."
We responded:
"Devin, thank you for your kind words. We greatly appreciate your feedback and look forward to assisting you again in the future. - Brian "
Profile photo of Johan Saldarriaga

Johan Saldarriaga

April 24, 2024

5  out of  5
rating by Johan Saldarriaga
"I've been with them for more than 10 years. Brian, Luis, and the whole team have always treated me excellent. Anytime I have a question, they will address it right away. It's been a wonderful experience."
We responded:
"Johan, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Brian "
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Alicia Parzych

February 15, 2024

5  out of  5
rating by Alicia Parzych
"I have been with State Farm and Brian for 10+ years. Brian and his staff have been nothing but amazing for me and my family. He has always gone above and beyond whether it be for car insurance, homeowners insurance or life insurance. He’s always there to answer any questions I have at any time I highly recommend Brian and State Farm"
We responded:
"Alicia, thank you for your kind review and recommendation! We will always go above and beyond to exceed your customer service expectations! My team and I will always be here to support your insurance needs as your loyalty means the world to us. - Brian "
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Donaldo Sierra

December 1, 2023

5  out of  5
rating by Donaldo Sierra
"Excelente atención"
We responded:
"Donaldo, we appreciate you! - Brian"
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JuneJune

September 11, 2023

5  out of  5
rating by JuneJune
"I want to thank Brians team for helping me get a car loan and making it nice and easy. Thank you Lisbeth for letting me know about applying for an auto loan and the process with State Farm."
We responded:
"Pascual, thank you for the review! We truly appreciate it!"
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Misael Echandy

April 4, 2023

4  out of  5
rating by Misael Echandy
"Excelencia, Calidad, Profesionalismo, además hablan español...Me dijeron me enviarían una gift card de $50 por una recomendación que hice a un actual cliente de la aseguradora, pero nunca me la enviaron, pero todo bien es una buena compañía apesar de el mencionado inconveniente...."
We responded:
"Misael, My team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Brian"
Profile photo of RAPHAEL EGOCHEAGA-DIAZ

RAPHAEL EGOCHEAGA-DIAZ

September 7, 2022

5  out of  5
rating by RAPHAEL EGOCHEAGA-DIAZ
"The best insurance State Farm and the best manager Brian Busan. I recomendé for all people."
We responded:
"Raphael, Thank you for taking time to leave us a great review and recommending our agency!"
Profile photo of Chris Harvill

Chris Harvill

May 24, 2022

5  out of  5
rating by Chris Harvill
"Brian Busam is an excellent insurance agent. Very knowledgeable and friendly. His staff is very helpful and kind. Five stars all around!"
We responded:
"Chris, thank you for leaving this nice review! I am always pleased to work with you and hope you call or stop in anytime! - Brian"
Profile photo of Amit Kumar

Amit Kumar

April 5, 2022

5  out of  5
rating by Amit Kumar
"Getting insurance is not a simple thing specially for the beginners like me . Brian explained each and every benefits and options available to me in very details for my car insurance and he was able to get a better coverage in significantly lesser prices. Also, he explained the benefits of having renters insurance and perks we get with that. I can always count on getting my questions answered and I would highly recommend Brian!!! He is knowledgeable, professional and a hardcore music lover! It was really nice working with him."
We responded:
"Amit, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Brian"
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Jose Martinez

January 4, 2022

5  out of  5
rating by Jose Martinez
"MUY ATENTOS LOS EMPLEADOS"
We responded:
"Jose, our team is proud to serve you each day! Thank you! - Brian"
Profile photo of Jamar Drackett

Jamar Drackett

December 8, 2021

5  out of  5
rating by Jamar Drackett
"Leigh’s professionalism and energy represented state farm well, thank you so much for that song and have a great holiday :)"
We responded:
"Jamar, we hope you have a great holiday as well! Our State Farm Agency is proud to serve you each day. - Brian"
Profile photo of Hector Lorenzo

Hector Lorenzo

September 8, 2021

5  out of  5
rating by Hector Lorenzo
"Good"
We responded:
"Hector, your feedback is very much appreciated! Thanks! - Brian"